9. Cancellations, Returns and Refunds
9.1 If we are unable to deliver your order within 30 days of your receipt of an (updated) Order Confirmation, we will notify you in writing and you will be entitled to a full refund within 30 days of your receipt of such written notification.
9.2 If you are a consumer in terms of the Consumer Protection Act 68 of 2008 (“CPA”) and any Products delivered by us are not of the type and quality or description specified on the Site, you may, within 10 business days of delivery, return these Products (at our risk and expense) in exchange for a full refund/exchange.
9.3 If you are a consumer in terms of the CPA and you received any Products which:
9.3.1 contain any defects, failures, hazards or are otherwise unsafe (as defined in section 53 of the CPA); and/or
9.3.2 do not comply with sections 55 and 56 of the CPA (for example, they are not defect-free, of a good quality or reasonably suitable for the purpose for which they are generally intended),
9.3.3 you may decide, within 30 days from the date of delivery, to return these Products to us, or have them replaced or repaired by us, at our risk and expense and without penalty.
